State: Washington City: Seattle Clear all filters (2 of 263 reviews match)

Viasat in Seattle, Washington - Liars

Sales told me I was getting unlimited data, for a certain price. Billed me more than quoted and did not tell me about a data cap. So far I have 2 complaints in and resolution.I have call 5-6 times asking to simply be given what I was told. So far no help at all. Very unhappy and will publicly bash this company.
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#1651127 Review #1651127 is a subjective opinion of poster.
Reason of review
Order processing issue
Do not go with Viasat... liars
Please be very very careful and do not go with VIASAT. We were to bundle with DirecTV and were quoted a price of $30 a month for 24 month period. The viasat installer told us we have 30 days to back out of our contract if we were not happy with our service. After a...
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1 comment

HiI'm part of Viasat's Corporate Social Care team. Due to the limitations of satellite internet such as data caps and high latency, the service is geared towards rural areas and small towns where DSL and Cable do not exist.We will let you out of your agreement without penalty if you call us at 855-463-9333 to cancel. I have put a corporate note indicating that your cancellation fee will be waived as our service should not have been sold to you.-Brad

#1241792 Review #1241792 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

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Mailing Address:
Viasat, Inc.
6155 El Camino Real
Carlsbad, California 92009
United States
(760) 476-2200
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