State: Texas Product: Viasat Internet Service Clear all filters (12 of 160 reviews match)
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Viasat in San Marcos, Texas - Internet is so so slow

1.0
Details
im so tired of paying for 100 mgs and getting "prioritized" after 4 days. i hate this company its really a let down to not have internet and have my tv buffer every 5 seconds . all. the. time.
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Review
#1670404 Review #1670404 is a subjective opinion of poster.
Service
Viasat Internet Service
Reason of review
Bad quality
Loss
$200
Preferred solution
Price reduction

Viasat in Beaumont, Texas - Too damned expensive!

I STARTED WITH EXECEDE AND THINGS HAVE GONE DOWN HILL EVER SINCE. I AM WEIGHING THE NEED FOR THIS SERVICE AT MY HOME. I AM OLDER AND LIVE ALONE SO I SPEND TO MUCH TIME JUST FOR THE NOISE. THIS COST FOR JUST STAYING INTOUCH IS NOT WORTH THE AGGREVATION AND COST. MAYBE OTHER OPTIONS ARE OUT THERE. I WILL FIND OUT OR DO WITHOUT. THE DIGITAL REVOLUTION IS FAST PRICING IT'S SELF OUT OF EVERYDAY USER REACH. WHEN THIS HAPPENS YOU SIMPLY CUT OFF THE SERVICE AND THEN READ A BOOK, WHICN I DID MOST OF MY LIFE ANYWAY.
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Review
#1502428 Review #1502428 is a subjective opinion of poster.
Service
Viasat Internet Service
Reason of review
Pricing issue
Preferred solution
Price reduction

Viasat in Spring, Texas - Terrible Speed and Service

1.2
Details
I have been with Viasat since it was Wildblue~when they were small, they were great, now that they are big and have expanded, the 5g speed with unlimited bandwith is slower than what I had before at half the price and limited bandwidth~I have the highest premium plan and pay 200.00 a mo under 2 yr contract~nights go down to almost dial-up speed, days are only a little faster~service tech adjusted dish slightly but no improvement~big rip-off!
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Review
#1500067 Review #1500067 is a subjective opinion of poster.
Service
Viasat Internet Service
Cons
  • I am not getting 5g speed
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Viasat in Georgetown, Texas - Slower than dialup

1.1
Details
This service is no service. 35 kbps is worthless. They make claims of “up to” speed but have never made it. For gaming (which was what I told them I was interested in is a joke. I can no longer game with my family one town away. Viasat lacks speed and service
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Review
#1468479 Review #1468479 is a subjective opinion of poster.
Service
Viasat Internet Service
Reason of review
Bad quality

Viasat sales staff are trained to lie, miss lead, you will not receive usable service.

1.8
Details
We were pulled in by TV commercials stating "unlimited Data" 5 x faster than any other service. These are lies, in reality they put you on some scale that you have no control of. All the available data to your area is divided between all the costumers. End result no one gets quality data everyone gets the message "your allotted data is used up until your monthly anniversary date and your data starts over again. The allotted data is very low and will last for a few days each month. Most of the month you buffet, give up and watch commercials on public TV. Viasat lies and misleads and fins you with a $225 dollar early departure fee. walk away do not sign a contract with these lairs. you will not have service, only anger.
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Review
#1423712 Review #1423712 is a subjective opinion of poster.
Service
Viasat Internet Service
Cons
  • Misleading
  • Internet servie and customer service
Reason of review
Not as described/ advertised
Loss
$450
Preferred solution
Full refund
Tags
  • rural internet
  • Viasat Exeed Wild Blue Satellite
1.0
Details
No internet connection from their faulty equipment that you rent from them and they want to charge you $95 to come fix it!! They can tell you what the problem is from the app and it’s on their part and want to charge you, again, to come out and fix their own...
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1 comment
Anonymous
#1614766

What state is your service area in? I'm curious if everyone in the same area is having an issue, or if it's widespread.

My only choices are HughesNet and this company and neither of the two are honest and they screw their customers over. I'm not sure where to go for internet

Review
#1419744 Review #1419744 is a subjective opinion of poster.
Service
Viasat Internet Service
Reason of review
Bad quality
1.0
Details
Be warned Viasat Internet is about their fourth name! They are crooks! I’m paying for unlimited service but around the 10th of each month I hardly get service “because I have to unlimited service but there’s a limit to that”.. huh? Yes & worse, I pay my bill every...
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1 comment
Anonymous
#1632426

I am very grateful that you provided the truth about these *** *** like them should be arrested in public and part of their sentence should be to refund all victims many times the amount of the price paid for such a service provided. Can I say more?

What more can I say, other than agreeing with the accurate opinion given by a person who trusted such *** Shame on the TV networks who accept payment to advertise such a service provided by such *** I hope very dearly that a Class Action does develop in the near future. GOOD LUCK...

Review
#1400754 Review #1400754 is a subjective opinion of poster.
Service
Viasat Internet Service
1.0
Details
terrible service...expensive...removed after 2 months and a hefty charge to remove it.. started complaining on day two there only recommendation was that I upgrade which did not help just costed me more. The wifi would not work on my phone so I have had to use my data...
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1 comment
LinedMacaw882
#1594851

I agree!!!!

Review
#1396963 Review #1396963 is a subjective opinion of poster.
Service
Viasat Internet Service
Cons
  • Anything about this company
  • Internet servie and customer service
Reason of review
Bad quality
Loss
$600
Preferred solution
Full refund
Tags
  • Internet Service Providers
1.0
Details
Do not do business with this company! They are only out to get your money, agents mislead you on prices and tell you one thing to get you to install, then if you cancel, they automatically take the amount of the remaining months out your account even if you were...
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Review
#1271429 Review #1271429 is a subjective opinion of poster.
Service
Viasat Internet Service
Reason of review
Poor customer service

Contact Viasat Customer Service

Mailing Address:
Viasat, Inc.
6155 El Camino Real
Carlsbad, California 92009
United States
Phone:
(760) 476-2200
All Viasat Contacts
1.0
Details
ViaSat internet service sucks, on a good day it is terribly slow. In a rainy day it is non existent. They dont care about there customer base and I guess that in most places there the only game in town. Normally I dont like Government oversite on anything but ViaSat...
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Review
#1255656 Review #1255656 is a subjective opinion of poster.
Service
Viasat Internet Service
Reason of review
Bad quality
Loss
$2400
Preferred solution
Let the company propose a solution
Tags
  • Internet Service Providers