Cedar Falls, Iowa
Not resolved
1.1
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Worst service I have ever had and I am in my 50s. Would not recommend.

Have contacted them after being on hold 45+min and nothing changed.

Have tried to contact again however could not hold for up to 1 hr. Service goes in and out through out the day. Long buffering times. Was told monthly fee would be $60 and fee went up to $80.

I feel there is nothing I can about this and I am stuck for another 18 months of this horrible experience. I was not given a paper contract to sign and did not realize I have no rights or recourse for bad service.

I realize this is my fault and not sure if anything can be done. Thanks

Product or Service Mentioned: Viasat Internet Service.

Reason of review: Bad quality.

Monetary Loss: $1920.

Preferred solution: Ability to cancle service without fees.

Viasat Cons: Anything about your service.

  • Viasat Exeed Wild Blue Satellite I
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