Beaumont, Texas
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1.0
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Exchange, Refund and Cancellation Policy
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1 comment

terrible service...expensive...removed after 2 months and a hefty charge to remove it.. started complaining on day two there only recommendation was that I upgrade which did not help just costed me more.

The wifi would not work on my phone so I have had to use my data on my phone which caused my phone bill to be higher. I will be recommended to anyone who will listen to never use this company...all of the questions we asked when we order where answered and found after installation to not be true at all.

Then when we mentioned cancelling the service we were informed that the minute the technician left we would be charged to cancel. The technician was not only late to install but five hours later he still couldn't get it to work and had to come back the next day

Product or Service Mentioned: Viasat Internet Service.

Reason of review: Bad quality.

Monetary Loss: $600.

Preferred solution: Full refund.

Viasat Cons: Anything about this company, Internet servie and customer service.

  • Internet Service Providers
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LinedMacaw882
#1594851

I agree!!!!