This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check ourNew Reviewer
Viasat provider/ Provider installer would not test speed until service was turned on in order to turn on service you have to sign the contract! this is the most deceptive company/ blandly lies/I canceled 1 hour after instillation this was immanent when the MBPS was 1.6 and the latency was the worst even though they did not produce the MBPS the silver package promised not even close to it they still charge over 500.00 for cancellation.
even after return of equipment, MORE PROFF go the consumer reports and see, their practices and policies are or should be illegal. I think they make most their money this way of cancellation fees. This is why they have changed their name 3 times.do your homework because they will tell you if you dont get the MBPS there will be no repercussion, this is a lie also you cant check your speed till you have signed the contract to turn on the service to check. If your not home they set it partially up anyway to get the consumer affairs reviews.
install fee. this company is as crocked as it gets!!!!
DO not believe a word they say/charges include install fee, and contract even though the MBPS wasn't what you paid for/extremely poor latency/and data is a joke. Cant game/lost 2 online jobs because of MBPS and latency issues.
User's recommendation: SCAM.
Monetary Loss: $500.
Preferred solution: Full refund.
Viasat Cons: Scam, Customer services lieing and they, Sales lies, Not abiding by what was promised, Less than dialup speed, Lies and misleading the public.