The worst Company we have ever delt with. Computers would not work, Viasat made 5 different appointments for a repair man to come...
no one came or called. We finally called again and they disconnected our Business computer ! They said "sorry" and that they would send out another repair man in a week.. NO WE cancelled our accounts and called Hughes.net who came out the next day and got all our computers up and running.
Three months later and they are still taking money out of our bank account. We changed credit cards and Citibank gave Viasat our new card # Thank you Viasat and Thank you Citibank !!
Product or Service Mentioned: Viasat Internet Service.
Reason of review: Poor customer service.
Preferred solution: Full refund.