Most helpful review
New Reviewer

Worse service ever

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Faster than DSL, unlimited service, that is what they claim. I asked about interference from storms, they said it didn't. They tried to sell me a larger package to improve pixels. I told them I didn't need more pixels as I didn't have an HD TV and my site isn't all...
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9 comments
#2272826

Viasat is ***

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Featured
ID
#1479515 Review #1479515 is a subjective opinion of poster.
Pros
  • Installer was nice
Cons
  • Person who sold me the package lied
Reason of review
Almost all of the above.
Loss
$344
Preferred solution
cancel the bill

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very Dissatsified Customer

I complained every month for after installation for 8 months about the service not working and buffering. I had to pay for a technician to move the router. After moving it to new location; service much better. I also requested every month to change bill date to...
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ID
#4154437 Review #4154437 is a subjective opinion of poster.
Pros
  • Can be good when working
Cons
  • Not abiding by what was promised
  • Charges to move router even after repeated complaints of bufferin
  • Makes u wait without serv for them to review phone conversations
Loss
$553
Preferred solution
Credi4timespayextrabecausetheyfailedtomovebilldatetocoincidew/ SocSecpaydates.Credit4charges4technicianmoverouterboxafter 8mosofcomplaininginternetbuffering.Alsocredit$159paidforthe10/28/22invoiceaftertheytoldmethatIwouldn't oweanymoniestil11/28/22.

High monthly rate Donky *** sucking serice

Cant even make it through half month of data, charging you apreium price before they start throttelling own your speed o nothing, FFFFF,YOU!!!
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ID
#4145225 Review #4145225 is a subjective opinion of poster.
Location
Oakland, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor service of Wifi Acct department lousy

Had changed my acct info payment They still had my old address on file as primary and they had moved my equipment a year ago Their record keeping lacks Update card info and it wasnt corrected either Went through 6 telephone numbers before I could get live person For $110 a month I pay my Wifi service is spotty Overall I dont recommend Viasat

User's recommendation: Shop around and ask neighbors first.

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ID
#4125455 Review #4125455 is a subjective opinion of poster.
Location
Sumrall, Mississippi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing