Dallas, TX 75241, USA
Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Do not do business with this company! They are only out to get your money, agents mislead you on prices and tell you one thing to get you to install, then if you cancel, they automatically take the amount of the remaining months out your account even if you were unaware of the fees that were associated with the contract.

The company has no understanding and does not assist their customers even when the agents lie to them. I never received any contract through email to back up what the agents said. The agent even asked for my bank account information after I had already given her my debit card information and acted like my card wasn’t good, I immediately felt like it was a scam and told her to cancel it.

She still submitted the order. To sum this up, this company misleads you on prices only to have you paying more in the end and suckering you out of money you never expected to spend.

Product or Service Mentioned: Viasat Internet Service.

Reason of review: Poor customer service.

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