333 W San Carlos St Suite 1700, San Jose, CA 95110, USA
Not resolved

After I called them to pay my bill my debit card information was suddenly created out in California and they charged up a bunch of stuff out there. Amazing since I was no where near California.

And the person could barely speak English. I am very sad what the world has come to. And your internet provider should be secure when you are speaking to them to make a payment. NEVER call and give your information unless you have a lot of money to loss.

The man kept asking me what my mothers maiden name was. Why do you need that information???????? He kept putting me on hold and then recording and then shutting it off and then back on. It was one of the oddest phone calls I have ever made.

Since I have my internet set up for auto pay I should not have had to make this call. So it was really very odd.

Product or Service Mentioned: Viasat Internet Plan.

Reason of review: Problems with payment.

Monetary Loss: $450.

Viasat Cons: Because my card information was either stolen or sold.

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