Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Viasat recently changed from Exede and this internet service has sunk to an all time low. The speed stinks.

Some days I can get fairly good site loading speeds, but far too many days the speed just isn't there. I just tried to get on the Viasat site and after over ten minutes of frustration, I gave up and quit trying. This company is pathetic as far as keeping their speed at an acceptable level. It changes so much from one day to the next that it make for a poor internet experience.

If I really need to accomplish something on the internet they cannot be depended upon to be there for me.

I would not reccommend the company to anyone. How I wish I had stayed wit Hughesnet.

Product or Service Mentioned: Viasat Internet Service.

Reason of review: internet.

Preferred solution: Deliver product or service ordered.

Viasat Cons: Lack of reliability.

  • Internet Service Providers
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