6305 El Camino Real, Carlsbad, CA 92009, USA
Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

There's nothing pleasant about this company or its services. First of all their internet is awful.

Supposedly I should be able to game and watch movies online without problems, but the internet cuts out, buffers randomly, and has 600 - 1000 ping. Second of all their billing system is just awful. You can't see your bill until the day it's due. And then if you don't pay it on the EXACT SAME DAY it comes out, they disconnect your internet, begin the process for closing your account, and then put the bill into collections.

This company is complete garbage. DO NOT USE THEM.

Product or Service Mentioned: Viasat Internet Service.

Reason of review: Bad quality.

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