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I was tricked into changing from my original Exede to the Liberty Pass plan.This is the worst experience of my life.

I have had nothing but speed issues since changing. If I could go back to the original, I would. Even when I was throttled back on my old service, I never had any problems with video/audio streaming. Now as soon as I hit Liberty Pass my speed drops to .1(notice the decimal point).

There excuse is that the slower speed can be expected. What a ripoff!!! I have less than a year left on this 2 year upgrade contract then I'm gone. Exede has changed out all my new 30 day old equipment but nothing has changed.

I complain constantly just to keep activity on my account and a record of all my issues.

This seems not to bother them.I told the last CS rep I was guiding everyone away from Exede.

Review about: Viasat Internet Service.

Reason of review: Bad quality.

Monetary Loss: $2000.

Preferred solution: Let the company propose a solution.

I didn't like: Service.

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