Viasat Phone Numbers and Emails

Toll-Free Number:

  • (855) 463-9333
    Privacy Inquiries

Customer Service:

  • (512) 641-7200
    Austin, TX
  • (760) 893-5713
    Aviation | Viasat Maintenance Control Center
  • (833) 872-8247
    Aviation | Viasat Maintenance Control Center
  • (617) 773-3369
    Boston, MA
  • (216) 706-7800
    Cleveland, OH
  • (979) 775-3405
    College Station, TX
  • (678) 924-2400
    Duluth, GA
  • (240) 686-4400
    Germantown, MD
  • (254) 247-6300
    Huntsville, AL
  • (410) 689-6300
    Linthicum Heights, MD
  • (508) 229-6500
    Marlborough, MA
  • (813) 880-5000
    Tampa, FL
  • (480) 503-5500
    Tempe, AZ
  • (888) 272-7232
    Toll Free
  • (202) 383-5050
    Washington, DC
  • (760) 476-2200
  • (760) 476-2600
  • +6 126 163 9200
    Australia, Canberra
  • +6 139 108 9000
    Australia, Melbourne
  • +6 129 964 8500
    Australia, Sydney
  • +86 106 461 5761
    China, Beijing
  • +91 112 617 8458
    India, Chennai
  • +3 531 611 4625
    Ireland, Dublin
  • +4 121 691 4062
    Switzerland, Lausanne
  • +44 125 224 8600
    UK, Farnborough

Business Customer Service:

  • (855) 313-4111
    Business Care
  • (415) 484-2728
    Viasat Maritime

Headquarters:

  • (760) 929-3941

Viasat Emails:

Business Customer Service
Business Care
Customer Service
Investors/ Franchising
Investor relations
Media
Press Inquiries
Sales/ Reservations
Viasat Maritime
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Viasat Contact Information

Viasat Website:

Viasat Help Center:

Corporate Office Address:

Viasat, Inc.
6155 El Camino Real
Carlsbad, California 92009
United States

Other Info (opening hours):

Mailing Address:

Attention: Legal Counsel

P.O. Box 4427,

Englewood, CO 80155


Other Locations:

4100 Market St. SW Suite 100,

Huntsville, AL 35808


1303 Victor II Blvd.,

Morgan City, LA 70380


1041 Marvin Lucas Parkway, Suite B,

Spring Lake, NC 28390

Fax:

+1-760-929-3941

Viasat Customer Service Reviews

1.3 / 5
Bad
Janette M Phf
Worst Service Ever!

Please do not get Viasat service. I needed internet for my job as I work from home. I gave them exact information on what I needed and they said they had the service for me. The service did not e...

Sara H Mhh
Scamming a single mom with Cancer
1.0

I am a single mother who just had to move out of my house abruptly due to mold while I was renting it. My child got very sick this summer and I already have cancer so after many doctors and reali...

Summary of Viasat Customer Service Calls

483 TOTAL
CALLS
08:12 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Viasat Customer Service?

Payments and Charges Question:

  • “Billing”
  • “Pay bill”
  • “Bill is ibcorrect”

Product/ Service Question:

  • “I want to disconnect my internet service.”
  • “Internet is not working”
  • “Dont need technical support to come out wifi working”

Staff Question:

  • “Service not working”
  • “My service”
  • “New service”

Activation/ Cancellation Question:

  • “Cancel”
  • “To cancel service”
  • “Cancel service”

Request for Information Question:

  • “Calling concerning account”
  • “Need to talk to customer service”
  • “To see how many accounts do I have”

Account Question:

  • “Login n pasword not working”
  • “Up date account”
  • “To see why you guys pull money off of my bank account and more”

Cards Question:

  • “Fraud on my husbands credit card”
  • “Change of credit card for billing purpuses”
  • “Fix card info”

Return/ Replace Question:

  • “Trying to return equipment”
  • “Order number replace equipment”
  • “Change address”

Shipping and Delivery Question:

  • “Did not recieve box to return your box”
  • “Have not received my amazon alexa”
  • “Where is my Internet installer”

Refund Question:

  • “Refund”
  • “Refund of money”

Other Question:

  • “No internet signal”
  • “Installation”
  • “Vacation hold”

About

Viasat Pros and Cons

Pros: Absolutely norhing, No pros, Non, Installer was nice, Install was fast

Cons: Customer service, Lack of reliability, Deceitful practices, Everything so far, Liars and thieves

Related Companies

Exede, Wildblue

Summary

Viasat is a company thatspecializes in providing Internet and TV services. The company is based in United States. Its head office is located in Carlsbad, CA. Viasatfocuses on working with both individuals and businesses. The corporation offers various services such as 3G and 4G Internet, DirecTV, commercial air Internet connection, cyber security services and many more. In addition Viasat provides extra services like IT security for energy delivery systems, Exede enterprise services and others. On top of that Viasat provides 24/7 online consultations and toll free customer support.

Viasat reviews and complaints

Viasat is ranked 597 out of 1604 in Telecommunications category

Area Served

USA, Worldwide

Payment Methods

MasterCardAmerican Express

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