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I have been with VIASAT for many years. I have an allowance of 10 GB per month. I never get involved with Facebook, Twitter, or any social media. I never stream movies. My usage is to check e-mail and visit a few specific on line shops and occasional research. From...
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1 comment
Anonymous
#1804685

Review #1525467 was submitted on this site by an employee of Viasat in order to make the company look good but then they have numerous employees on all review sites pretending to be customers and writing positive reviews for them when most if not all reviews are negative. This is how Viasat can use it in any legal process like the illegal and one sided arbitration they force upon customers with no true legal remedy which congress is going to change so they will no longer be safe from lawsuits and courts.

Review
#1525467 Review #1525467 is a subjective opinion of poster.
Service
Viasat Vpn Service
Reason of review
Good quality

Usually good fast service, but.. | Viasat review from Englewood, Colorado

3.3
Details
I have been with them since they were Wildblue. My service is good most days and evenings, even when I use all my tiny data that they offer me for a high price. They want $150 a month for unlimited data where I live. I told the rep *** No I won't pay that when they offer it other places for a third of that. Some evenings you can't even browse, once my measly 12 GBs are used. They are our only choice, otherwise I'd ditch it in a minute. I've been with them for many years and this is what I am offered. No loyalty for us long timers. :(
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Review
#1492943 Review #1492943 is a subjective opinion of poster.
Service
Viasat Internet Service
Pros
  • Grateful to get internet
Cons
  • Extreme drop in speed when tiny data amount is used
Reason of review
Pricing issue
Loss
$80
Preferred solution
Price reduction
It is unconscionable how this company can boost, or even sell, this service. It does not work most of the time and is slow when it does. They often claim weather on the automated system, then after waiting 20 minutes for a rep who can really do nothing, they are...
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Review
#694628 Review #694628 is a subjective opinion of poster.
Reason of review
Bad quality

I LOVED WILD BLUE AND HAVE EXEDE NOW AND LOVE IT TOO !! AWESOME! | Viasat review from Englewood, Colorado

4.1
Details
I had WILD BLUE A FEW YEARS AGO and had one problem with a bill one time which they promptly straightened out plus gave me a free month of service for the error and then I moved up in the sticks where there wasn't any internet service except Hughes Net and Exede so I, of course, went with Exede because Viasat bought out WildBlue and then Exede is their new satellite internet service that's faster than DSL by far and Hughes Net rots by comparison so...I have had Exede for a few months now and the service has never failed me once and it's very fast and I can play games and watch movies or do anything on line that I want with zero problems. Their customer service is efficient and very nice and I'd absolutely swear by them because THEY'RE AWESOME!! I would highly recommend both WildBlue and Exede to anyone as I've had nothing but positive experiences with them always. Thank you for the Quality Service!!
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1 comment
Ariya
#1749452

How long have you worked there

Review
#585529 Review #585529 is a subjective opinion of poster.
Reason of review
Good quality
This internet connection is the worst ever - besides dial-up. Direct T.V. sent them as a provider they use and have had it like 3 months and have never ever been able to use the WILD BLUE E-Mail yet as they continually say it is down for repairs! They boast of fast...
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Review
#444367 Review #444367 is a subjective opinion of poster.
Service
Viasat Internet Service
Loss
$768

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