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Advertised vs Delivered
Customer service

Awful service on installation. I specify had in notes for pole to be put in yard.

Service guy came unprepared. No concrete & didnt purchase enough. I was told i had to purchase more concrete to hold Viasats pole stable & technician didn't even attempt to bury cable. Left chunks of mud that could have covered a decent amount of cable but never even tried to cover it partially.

I understand it may not all be covered but at least try Viasat!! Besides all the mud scraped off on both deck stairs & mud in home that had to be cleaned up. I was left with a mess! Very unprofessional company!

Waiting 3 to 5 days to see if they'll fix the problem or even make it right?

Plus they won't contact me, I was told to call back in 5 days. I wouldnt recommend this company to anyone at this point!

Company wrote 0 private or public responses to the review from Aug 15.
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